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Coronavirus: Raspberry Pi sends heartfelt message to customers as it temporarily closes Cambridge store




The Raspberry Pi store in Cambridge has temporarily closed due to the coronavirus outbreak.

The Raspberry Pi Store in the Grand Arcade, Cambridge
The Raspberry Pi Store in the Grand Arcade, Cambridge

The Grand Arcade shop - the only one run by the makers of the bargain, credit-card computers - said it was closing after 6pm on Monday March 16 to protect staff and customers.

Apple has closed all its stores, including the one in the Grand Arcade, due to the virus.

In a statement, the Raspberry Pi store team wrote: “After a lot of heartache, we’ve taken the hard decision to temporarily close the Raspberry Pi store in Cambridge to protect our staff, and to protect you, our community and customers, during the novel coronavirus (Covid-19) outbreak.

“We intend to reopen on the 1 April 2020, although we’ll be reviewing this decision nearer the time.

The Raspberry Pi Store in the Grand Arcade, Cambridge
The Raspberry Pi Store in the Grand Arcade, Cambridge

“All our staff will receive full pay while the store is closed, and we look forward to welcoming you back when we are able to open again.

“During this time, we will have support available for our customers at store.management@raspberrypi.org. Please note that this address is only for queries about the store and purchases made; if you need general information about the Raspberry Pi Foundation, please visit www.raspberrypi.org.

“You will still be able to buy our products online through our reseller network - click the products tab on our website. You can also read and buy all of our publications at store.rpipress.cc.

The Raspberry Pi Store in the Grand Arcade, Cambridge
The Raspberry Pi Store in the Grand Arcade, Cambridge

“We really enjoy serving our customers. We’ve introduced so many people to the world of Raspberry Pi, and we hope to see you all again as soon as we reopen. Join in the conversation on Twitter at @raspberry_pi if you’re missing like-minded people.

“Please stay safe and well.”

The statement was signed by Josh, Tim, James, Marysia, Murat, Salene, Joe, Jess, Lucia at the store, which opened in February 2019.

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