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The Cambridge Building Society promotes Richard Brockbank and Carole Charter to the board




The Cambridge Building Society has promoted Richard Brockbank to chief financial officer and Carole Charter to the new role of chief commercial officer.

Both have also joined the board.

Richard Brockbank, chief financial officer at The Cambridge Building Society (34592823)
Richard Brockbank, chief financial officer at The Cambridge Building Society (34592823)

Richard qualified as a chartered accountant after graduating from the University of Cambridge and has more than 15 years’ experience leading and advising businesses in their financial strategy, planning and governance.

He joined the Cambridge in 2015 as head of finance and has helped the mutual deliver sustainable growth.

He succeeds Peter Burrows, who was last year appointed chief executive.

Carole has worked for The Cambridge for more than 17 years since graduating from the University of Sheffield, firstly as research assistant and most recently as head of marketing.

She helped the society rebrand in 2011 and has been leading on its support for the local community.

Carole Charter, chief commercial officer at The Cambridge Building Society (34592811)
Carole Charter, chief commercial officer at The Cambridge Building Society (34592811)

As CCO, she will be responsible for the lending, product, marketing and customer experience teams at The Cambridge.

Carole said, “I’m delighted to be confirmed as the first chief commercial officer of The Cambridge Building Society. In this new role it’ll be my focus to ensure that we continue our commitment to delivering mortgage and savings products that meet customer needs and that The Cambridge stays completely embedded and engaged with the local community it has served for over 170 years.

“I am looking forward to contributing to our success as a thriving, independent, mutual business, which continues to support people have a home and remain a trusted place for people to save.”

Peter said: “I am delighted to welcome both Carole and Richard to our executive team. In these uncertain times it’s important that we continue to ensure The Cambridge’s stability for the future. By filling these roles, we have secured a strong leadership team who are fully committed to ensuring the sustainability for our Society so we can continue to support our members and our community for years to come.”

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