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Caretakers put in charge at Waterbeach Surgery after sudden closure

Waterbeach Surgery has reopened under caretaker management following urgent enforcement action taken by the Care Quality Commission.

Waterbeach Doctor's surgery exterior. Picture: Keith Heppell. (22013099)
Waterbeach Doctor's surgery exterior. Picture: Keith Heppell. (22013099)

The CQC took urgent enforcement action against the GP practice in Bannold Road and suspended the provider’s registration on Thursday (November 14).

It followed a routine inspection the previous week and took the action to protect patient safety.

The public body, which regulates and inspects health and social care services in England, said it could not comment further on the surgery due to legal action, but said it would publish its inspection report in due course. The surgery reopened to urgent appointments on Friday, and fully on Monday.

The Cambridgeshire and Peterborough Clinical Commissioning Group, which is responsible for the planning and commissioning of health care services in the region, apologised for the disruption to patients.

“The closure of a practice like this at short notice is very rare and we have worked hard with other GP providers to put in place cover arrangements as soon as we were able,” it said in a statement, adding: “We would like to apologise for the inconvenience to patients.”

The CCG said that the CQC registration suspension is still in place - and confirmed that caretaker management arrangements had enabled the surgery to reopen.

A statement from the CQC said: “[The] CQC carried out a routine inspection at Waterbeach Surgery last week.

“This inspection led to us taking enforcement action to protect patient safety.

“Due to legal processes, we cannot go into further detail at this time however the findings of the inspection will be published in due course. All CQC enforcement action is open to appeal.”

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