Frustrated Cambridge rail passengers to get new timetable as from July 15
Driver schedule efficiency has enabled a new interim timetable to be launched for Cambridge trains
Cambridge rail passengers have been promised a new and more reliable interim timetable later this month.
Details of the new timetable for users of Thameslink and Great Northern services was published today (July 6).
Govia Thameslink Railways (GTR) is committed to running more peak hour trains and providing a more regular service when the new timetable starts on Sunday, July 15.
The announcement marks a significant stage in the recovery plan following issues resulting from the introduction of the May timetable due to industry-wide factors.
Improvements to Thameslink and Great Northern services have been made possible by increased efficiency of driver work schedules.
GTR this week announced a special compensation package that will entitle qualifying passengers affected by the disruption to a refund equivalent to the cost of one or four weeks’ travel.
Nick Brown, chief operating officer of GTR said: “We apologise to passengers for the disruption caused by the introduction of the May timetable due to late approval of these routes. The new timetable provides passengers with a more robust and reliable service, gives priority to peak hour trains and seeks to reduce gaps in the service. We encourage passengers affected by disruption to seek compensation.”
GTR runs the Great Northern services between London and Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn.
For details of the new interim timetable: https://www.thameslinkrailway.com/interimtimetable
or visit here: https://www.greatnorthernrail.com/interimtimetable
Those passengers requiring compensation should visit: https://www.thameslinkrailway.com/delayrepay