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Ieso Digital Health launches one-to-one appointment system for Step 2 mental health patients




A busy period for Ieso Digital Health has continued with the launch of a new one-to-one appointment system to help reduce waiting lists for NHS mental healthcare patients.

Dr Nigel Pitchford, CEO of Ieso Digital Health (24681224)
Dr Nigel Pitchford, CEO of Ieso Digital Health (24681224)

The St John’s Innovation Park-based company, a leader in internet-enabled cognitive behavioural therapy (ie-CBT), is now providing one-to-one therapy to step 2 patients with mild to moderate mental health conditions.

Ieso announced the concept at the Health and Care Innovation Expo in September and, since then, has rolled out a beta trial across a number of NHS clinical commissioning groups (CCGs), while starting to assign patients and activate the service.

The aim is to deliver an “effective and seamless” experience for patients.

Provided through the same Ieso ThinkWell™ platform as its Step 3 ie-CBT service, confidential therapy is delivered through secure, real-time messaging and can be easily embedded into any NHS trust’s mental healthcare system.

Ieso plans to take its trial into more NHS CCGs over the coming weeks, with the full service being made available nationwide from January 2020.

Alex Kühne, senior product manager at Ieso, said: “After more than 18 months of planning and development it’s exciting to have launched our new Step 2 online CBT service and see our first patients being treated by our ever-growing network of affiliate psychological wellbeing practitioners (PWP).

“Our new service has been well received by our current NHS partners, particularly as it will enable patients to easily transition between treatments when required.

“By quickly assigning patients to a PWP within a few days of referral it helps to reduce long waiting lists. We’re already in talks to bring more NHS CCGs on board so together we can get more people back to good health.”

The objective of Ieso’s beta trial has been to test processes, and ensure the level of service and treatment delivered meets the standards needed to improve the mental wellbeing of Step 2 patients.

Ieso’s PWPs receive specialist training and ongoing supervision.

Last week, the Cambridge Independent reported how Ieso it was trialling therapy tailored to those with type 2 diabetes.

And in October, we reported on the launch of Eight Billion Minds, Ieso’s new digital therapeutics program that uses deep learning models and natural language processing to analyse real-world data from more than 200,000 therapy hours. The aim is to create new therapeutic tools that can address the shortage of therapists.

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