MP Heidi Allen has a 'close eye' on interim rail timetable
South Cambridgeshire's MP is asking rail passengers for feedback following the introduction of an interim train timetable.
The new timetable came into operation on Sunday (July 15) when there were problems across the railways with staff shortages, which operators blamed on the World Cup final.
The interim timetable was supposed to create “more certainty” for passengers.
The news of the new measures came alongside an apology from Network Rail, Thameslink and Great Northern which admitted the service on the railways “had not been good enough”.
South Cambridgeshire’s Conservative MP, Heidi Allen, said she was still receiving complaints from constituents about the poor service, which she said was “decimating South Cambs productivity”.
“I’m keeping a very close eye on performance on this new timetable,” she tweeted this week, and asked travelling constituents to inform her of any issues.
User Samantha responded: “Well, they failed there. They cancelled three trains in a row from Ashwell and Morden during rush hour this morning (Tuesday). I don’t understand how people are expected to carry on their lives, get to work, school, uni or collect the kids with this consistently awful service.”
Contact Heidi Allen at email@example.com.
For compensation visit thameslinkrailway.com/industrycomp.