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Waterbeach Surgery placed in special measures by Care Quality Commission

Waterbeach Surgery has been graded inadequate and placed in special measures by inspectors at the Care Quality Commission.

Waterbeach Doctor's surgery exterior. Picture: Keith Heppell. (26245573)
Waterbeach Doctor's surgery exterior. Picture: Keith Heppell. (26245573)

The surgery was placed under caretaker management in November after urgent enforcement action was taken by the CQC, following the inspection.

The inspection team’s full report has been published yesterday (Wednesday, January 8) and reveals that people “were not adequately protected from avoidable harm”.

It criticises the leadership, governance and culture of the practice, and said some legal requirements were not being met.

These included not actively following up on cancer referrals, infection control concerns and the practice having higher levels of antibiotic prescribing when compared with local and national levels.

The surgery also had below average performance for supporting patients with long-term and mental health conditions such as dementia, schizophrenia and bipolar.

The practice’s uptake of cervical screening was also below the 80 per cent target rate - and they had no plan in place to improve it.

Dr Rosie Benneyworth, chief inspector of primary medical services and integrated

Care, wrote: “I am placing this service in special measures. Services placed in special measures will be inspected again within six months.”

She continued: “Following our announced comprehensive inspection we took urgent action to suspend Dr Ranam Al Ghazzi’s CQC registration which prevented the provider from delivering regulated activities. A new provider is now carrying on the regulated activities from the location.”

Read more:

Caretakers put in charge at Waterbeach Surgery after sudden closure

Waterbeach Surgery closed following urgent enforcement action by the Care Quality Commission

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